1. Introduction
This Cookies Policy explains what cookies are, which ones we use on the Canarionet platform, why we use them, and how you can control them. We only place non-essential cookies on your device after obtaining your explicit consent.
2. What are cookies
Cookies are small text files that a website stores on your device (computer, smartphone, or tablet) when you visit it. They allow the website to recognise your device on future visits and remember certain information such as language preference, session data, or consent choices. Similar technologies include local storage, session storage, and tracking pixels, which we refer to collectively as "cookies" in this policy.
3. Types of cookies we use
Essential cookies
These are strictly necessary for the platform to function. They enable core features such as authentication, security, session management, and referral attribution. You cannot disable essential cookies, as doing so would prevent basic platform functions from working correctly.
Session tokens, authentication cookies, CSRF protection, referral attribution (indice_referral_code)
Analytics cookies
These help us understand how visitors interact with the platform by collecting aggregated, anonymised usage data. We use this information to improve content, structure, and performance. Analytics cookies are only placed with your consent.
Page views, navigation paths, session duration (Google Analytics / Microsoft Clarity)
Performance cookies
These cookies help us monitor and improve the technical performance of the platform, including loading times and error rates. They are only activated with your consent.
Error tracking, performance monitoring
Marketing cookies
These cookies track browsing behaviour across websites to display relevant advertisements and measure the effectiveness of advertising campaigns. We only place marketing cookies with your explicit consent.
Campaign attribution (indice_campaign_attribution), UTM parameters, advertising click IDs
4. Your consent and preferences
When you first visit the platform, a cookie consent banner allows you to accept all cookies, reject non-essential cookies, or manage your preferences individually. You can change your choices at any time by reopening the consent preferences panel. Essential cookies are always active and cannot be deactivated.
5. Third-party cookies
Some cookies on this platform are set by third-party service providers, such as analytics platforms or advertising networks. These cookies are subject to the respective third parties' privacy policies. We only enable third-party cookies based on the consent you provide through our preferences panel.
6. Cookie retention periods
- • Session cookies — deleted when you close your browser
- • Referral attribution cookie (indice_referral_code) — retained for up to 90 days
- • Campaign attribution cookie (indice_campaign_attribution) — retained for up to 90 days (consent required)
- • Persistent analytics or marketing cookies — retained for a defined period, typically between 1 and 12 months
- • Consent preference cookie — retained for 12 months to remember your choices
7. Managing your cookie preferences
You can control and manage cookies in the following ways:
- • Use the cookie preferences panel on this platform to enable or disable non-essential cookie categories at any time.
- • Configure your browser to block, delete, or alert you to cookies. Instructions differ by browser; refer to your browser's help documentation.
- • Please note that disabling certain cookies may affect the functionality or personalisation features of the platform.
8. Changes to this policy
We may update this Cookies Policy from time to time to reflect changes in technology, regulation, or our practices. When material changes are made, we will notify you through the platform or by email where required. The date of the last update is shown at the top of this page.
9. Contact
Email: [email protected]
Address: Calle Las Cabezas, 38400 Puerto de la Cruz
